| Support Services |
MComms TV provides a variety of support services to meet your needs, including local on-site support, expert software support and codec integration and support.
Support ServicesMComms TV offers support services either directly to customers or using one of our trusted distributors. Either way our customers receive priority 24 hour support for all MComms TV software and solutions so that our customers can be assured of maintaining a high availability solution.
Performance TuningMComms TV can provide full design, source, installation and testing services for your video solution. Deploying a mobile video streaming solution is not an easy task and many of the worlds top operators still make mistakes. There are many things to consider such as: optimising bandwidths to the available bearers, content sourcing, cropping, dynamic audio level compression, buffering, video windows, title safe areas, aspect ratios, video overlay, banner-ads, in-stream advertising.
Customisation ServicesSometimes our customers have requirements that can't be met by "off-the-shelf" products and so we offer services to design and customise our software in order to meet almost any customer requirement. We base our custom designed software on our modular and flexible base software to ensure that customised software can be supported into the future. |
Support